Terms of service

OVERVIEW

Welcome to Zezau. Throughout this website, the terms “we”, “us”, and “our” refer to Zezau. Zezau operates this website, including all information, content, features, tools, products, and services (the “Services”) in order to provide a curated shopping experience.

Zezau is powered by Shopify, which enables us to offer the Services to you.

These Terms of Service (“Terms”) govern your use of our website and Services. By accessing or purchasing from us, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, you may not use our Services.

SECTION 1 — ACCESS & ACCOUNT

You confirm that you are of legal age in your jurisdiction or have permission from a guardian to use this site.

You agree that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account and activity.

Accounts may not be sold, transferred, or shared.

SECTION 2 — PRODUCTS

We aim to display products as accurately as possible, but we cannot guarantee exact colour or appearance due to screen differences.

We reserve the right to change product descriptions, discontinue items, or limit quantities at any time.

SECTION 3 — ORDERS

All orders are considered offers to purchase. We may accept or reject any order at our discretion.

An order is only confirmed once payment is processed and accepted.

We may contact you if an order is modified or cancelled.

SECTION 4 — PRICING & BILLING

Prices may change without notice. Final pricing is confirmed at checkout.

Prices do not include customs, taxes, or import duties unless stated.

You agree to provide accurate payment and billing details and authorize us to charge your selected payment method.

SECTION 5 — SHIPPING & DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, or external factors.

Risk transfers to the customer once the order is handed to the shipping carrier.

SECTION 6 — INTELLECTUAL PROPERTY

All content on this website is owned by Zezau or its licensors and is protected by copyright and trademark laws.

You may not copy, reproduce, or use any content without written permission.

SECTION 7 — THIRD-PARTY SERVICES

We may provide access to third-party tools or services. These are provided “as is” without warranties.

We are not responsible for third-party services or content.

SECTION 8 — THIRD-PARTY LINKS

We are not responsible for external websites linked on our site. Use them at your own risk.

SECTION 9 — SHOPIFY RELATIONSHIP

Zezau is powered by Shopify, but all purchases are made directly with Zezau.

Shopify is not responsible for transactions, products, or customer claims.

SECTION 10 — PRIVACY POLICY

Your data is handled according to our Privacy Policy and Shopify’s Privacy Policy.

SECTION 11 — FEEDBACK

Any feedback submitted may be used by Zezau without compensation or restriction.

SECTION 12 — ERRORS & INACCURACIES

We reserve the right to correct errors, update information, or cancel orders if incorrect information is displayed.

SECTION 13 — PROHIBITED USES

You agree not to misuse the website, attempt fraud, spam, hack, scrape data, or interfere with operations.

We may suspend accounts that violate these terms.

SECTION 14 — AGENTS (AUTOMATED SYSTEMS)

Any automated systems interacting with our site must comply with identification and usage rules. Unauthorized automated access is prohibited.

SECTION 15 — TERMINATION

We may terminate access to our Services at any time without notice for violations of these Terms.

SECTION 16 — DISCLAIMER

All products and services are provided “as is” without warranties of any kind.

SECTION 17 — LIMITATION OF LIABILITY

Zezau is not liable for indirect, incidental, or consequential damages arising from use of our Services or products.

SECTION 18 — INDEMNIFICATION

You agree to indemnify Zezau against claims arising from your misuse of the Services or violation of these Terms.

SECTION 19 — SEVERABILITY

If any part of these Terms is found unenforceable, the remaining sections will remain valid.

SECTION 20 — ENTIRE AGREEMENT

These Terms represent the full agreement between you and Zezau.

SECTION 21 — ASSIGNMENT

You may not transfer your rights under these Terms. We may assign our rights freely.

SECTION 22 — GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Zezau is headquartered.

SECTION 23 — HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 24 — CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site means acceptance of changes.