Shipping policy

Zezau proudly serves customers across Canada, offering reliable shipping and carefully selected products delivered directly to your door.

Shipping Options

Standard Shipping – Free

We offer free standard shipping on all orders within Canada.

Order Cut-Off Time

Orders placed before 5:00 PM (EST) will begin processing the same business day. Orders placed after the cut-off time, on weekends, or on holidays will be processed on the next business day.

Processing Time

Orders are typically processed and prepared for shipment within 1–4 business days before dispatch.

Estimated Delivery Windows (Processing + Transit)

Standard Shipping

Estimated delivery time is typically 11–19 business days.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Shipping Partners

We work with trusted shipping carriers such as Canada Post, UPS, FedEx, DHL, and other logistics partners to ensure reliable delivery.

Additional Details

Delivery timelines may vary depending on weather conditions, carrier delays, peak shipping periods, remote delivery regions, or other logistics factors outside our control.

Some products may ship separately depending on warehouse location and item availability.

Large & Furniture Items

For oversized or heavy products, shipping times may be longer depending on freight carrier scheduling and destination accessibility. Delivery estimates for these items may vary and will be communicated when applicable.

International Shipping

Zezau primarily serves customers within Canada. Shipping to other markets currently is not an option.